WhatsApp Integration
WhatsApp integration for customer communication, broadcasts, and automated messaging.
Common Challenges, Smart Solutions
Common Challenges
- WhatsApp Business app restricts you to a single phone and user
- Unable to send bulk promotional messages without risking number bans
- Slow response times causing lost sales due to manual replies
- No way to track agent performance or conversation history centrally
- Disconnect between WhatsApp conversations and customer CRM data
Ezer Solutions
- Cloud API integration allows your entire team to use one official number
- Official WhatsApp API access enables safe, scalable bulk broadcasting
- Chatbots and automated routing handle 80% of routine customer queries instantly
- Comprehensive dashboard to monitor agent response times and resolution rates
- Deep CRM integrations ensure all chat history is synced to customer profiles
Powerful Features
Shared Team Inbox
Allow multiple agents to manage a single WhatsApp Business number.
Bulk Broadcasts
Send promotional messages to thousands of opted-in customers at once.
Automated Replies
Set up auto-replies for out-of-office hours and frequently asked questions.
Smart Chatbots
Deploy interactive chatbots to qualify leads and provide instant support.
Message Templates
Use pre-approved WhatsApp templates for notifications and alerts.
API Integration
Connect WhatsApp directly to your CRM, Shopify, or POS systems.
See It In Action
Shared Inbox
Broadcast Campaigns
Visual Chatbot Builder
Watch How It Works
Click to watch demo video
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